Acceptance of terms
By using the eKala Services, you agree to these Terms and Conditions and acknowledge that you are entering into a legal contract with eKala . If you do not agree to these Terms, please do not use our Website or Services.
Eligibility
To use our Services, you must be at least 18 years of age or have parental consent. By using our Services, you confirm that you meet these eligibility requirements.
Services provided
eKala provides a platform where users can request and purchase products from a variety of global retailers (such as Amazon, eBay, etc.) and we facilitate the shipping and delivery of these items. We also offer a “Sell Your Goods” option for businesses that wish to sell their products through our platform.
Account registration
To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete data and to keep your account data up to date. You are responsible for maintaining the confidentiality of your account details and all activities that occur under your account.
Custom orders
By placing a custom order with eKala , you agree that we may source your requested item from external retailers. eKala will use reasonable efforts to ensure product availability, but we do not guarantee product availability, delivery time or price.
Payment terms
All payments must be made through the payment methods available on our website. You agree to pay all charges, including shipping charges and taxes, associated with your order.
Shipping and delivery
eKala will process and ship your order in a timely manner. However, shipping times may vary based on the product and its origin. You acknowledge that Ikala is not responsible for delays caused by third-party vendors, shipping companies, or customs procedures.
Return and refund
Our return and refund policy is explained separately on our website, please read.
Intellectual property
All content on the eKala website, including text, graphics, logos, images and software, is the property of eKala or its licensors and is protected by copyright laws. You are not permitted to use any content on the website without the express written permission of eKala.
Prohibited activities
You agree not to engage in activities that could harm the Website, its operation, or its users, including:
- Violating the law or encouraging illegal activity
- Uploading harmful or destructive content
- Attempting to interfere with or disrupt the operation of the website
Limitation of liability
eKala’s liability for any claims or losses arising from the use of our website or services is limited to the amount you paid for the specific product or service in question. We are not liable for indirect, incidental or consequential damages.
Changes in conditions
eKala reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page and the effective date will be updated accordingly. By continuing to use our Services after such changes, you agree to be bound by the modified Terms.
